SubjectTwo records, worked side by side
Records checked to8 October 2026
duely vs TrustSoft
There is no universal winner. The question is which kinds of buyer should prefer which. These pages are built from the same source-checked data as every other page on AML Finder.
duely
Full AML/CTF platform
- Entry price
- $59.00/mo
- Evidence
- 100%
- Marketed to
- Accounting, Real estate, Conveyancing, Legal, Precious metals & stones
- Data residency
- australia
TrustSoft
AML module in another product
- Entry price
- $99.00/mo
- Evidence
- 65%
- Marketed to
- Accounting
- Data residency
- Not established
Choose duely when...
- Independent evaluation support (s84) is verified — TrustSoft has not established it.
- Reliance arrangements is verified — TrustSoft has not established it.
- Ongoing customer monitoring is verified — TrustSoft has not established it.
- AUSTRAC SMR XML export is verified — TrustSoft has not established it.
- Tipping-off controls (s123) is verified — TrustSoft has not established it.
Choose TrustSoft when...
Nothing separates them here: every capability agreed for TrustSoft is at least established for duely too.
Where both fit
AML/CTF program creationProgram maintenance and reviewRisk assessmentStaff trainingCustomer due diligenceKnow-your-business (entity checks)Beneficial ownership and controlEnhanced due diligenceElectronic identity verificationBiometric liveness and face matchDocument Verification Service (DVS) accessPEP and sanctions screeningAdverse media screeningSuspicious matter report workflowThreshold transaction reportingEvidence pack export
Biggest differences
| Field | duely | TrustSoft |
|---|---|---|
| Independent evaluation support (s84) | Verified | Not established |
| Reliance arrangements | Verified | Not established |
| Ongoing customer monitoring | Verified | Not established |
| Automated transaction monitoring (bank-style rules) | No | Partial |
| AUSTRAC SMR XML export | Verified | Not established |
| Tipping-off controls (s123) | Verified | Not established |
| Immutable audit log | Verified | Not established |
| API access | No | Not established |
| Risk assessed per designated service | Verified | Partial |
| Ongoing monitoring triggered by designated service and risk | Verified | Not established |
| Program obligations calendar | Verified | Not established |
| Versioned AML program and CDD records | Verified | Partial |
| Escalation to AMLCO or manager with outcome recorded | Verified | Partial |
| Expired document alerts | Verified | Not established |
Capabilities, section by section
Program & governance
duelyTrustSoft
- AML/CTF program creation Agreed Agreed
- Program maintenance and review Agreed Agreed
- Risk assessment Agreed Agreed
- Independent evaluation support (s84) Agreed Not obtained
- Staff training Agreed Agreed
CDD & entity work
duelyTrustSoft
- Customer due diligence Agreed Agreed
- Know-your-business (entity checks) Agreed Agreed
- Beneficial ownership and control Agreed Agreed
- Enhanced due diligence Agreed Agreed
- Reliance arrangements Agreed Not obtained
Identity verification
duelyTrustSoft
- Electronic identity verification Agreed Agreed
- Biometric liveness and face match Agreed Agreed
- Document Verification Service (DVS) access Agreed Agreed
Screening & monitoring
duelyTrustSoft
- PEP and sanctions screening Agreed Agreed
- Adverse media screening Agreed Agreed
- Ongoing customer monitoring Agreed Not obtained
- Automated transaction monitoring (bank-style rules) Not agreed Queried
Reporting & control
duelyTrustSoft
- Suspicious matter report workflow Agreed Agreed
- AUSTRAC SMR XML export Agreed Not obtained
- Tipping-off controls (s123) Agreed Not obtained
- Threshold transaction reporting Agreed Agreed
Evidence & extensibility
duelyTrustSoft
- Evidence pack export Agreed Agreed
- Immutable audit log Agreed Not obtained
- API access Not agreed Not obtained
Tranche 2 operations
duelyTrustSoft
- Risk assessed per designated service Agreed Queried
- Ongoing monitoring triggered by designated service and risk Agreed Not obtained
- Program obligations calendar Agreed Not obtained
- Versioned AML program and CDD records Agreed Queried
- Escalation to AMLCO or manager with outcome recorded Agreed Queried
- Expired document alerts Agreed Not obtained
- Reliance CDD requests sent and received Agreed Not obtained
Unknowns to confirm
Not established for at least one of these two — ask before relying on it.
Independent evaluation support (s84)Reliance arrangementsOngoing customer monitoringAUSTRAC SMR XML exportTipping-off controls (s123)Immutable audit logAPI accessOngoing monitoring triggered by designated service and risk
Which one fits your requirements?
These two are compared on every field we track. Tell us what matters to you and we’ll recalculate this comparison against your own requirements.
Tell us what matters to youProvider facts checked through 8 October 2026. Source records: duely on AML Directory · TrustSoft on AML Directory