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SubjectTwo records, worked side by side
Records checked to8 October 2026

First AML vs TrustSoft

There is no universal winner. The question is which kinds of buyer should prefer which. These pages are built from the same source-checked data as every other page on AML Finder.

First AML

Full AML/CTF platform

Entry price
On application
Evidence
65%
Marketed to
Accounting, Real estate, Legal, Conveyancing, Financial services
Data residency
australia

TrustSoft

AML module in another product

Entry price
$99.00/mo
Evidence
65%
Marketed to
Accounting
Data residency
Not established

Choose First AML when...

  • Ongoing customer monitoring is verified — TrustSoft has not established it.
  • API access is verified — TrustSoft has not established it.
  • Escalation to AMLCO or manager with outcome recorded is verified — TrustSoft has not established it.
  • Expired document alerts is verified — TrustSoft has not established it.
  • Reliance CDD requests sent and received is verified — TrustSoft has not established it.

Choose TrustSoft when...

  • AML/CTF program creation is verified — First AML has not established it.
  • Program maintenance and review is verified — First AML has not established it.
  • Staff training is verified — First AML has not established it.
  • Document Verification Service (DVS) access is verified — First AML has not established it.
  • Adverse media screening is verified — First AML has not established it.

Where both fit

Risk assessmentCustomer due diligenceKnow-your-business (entity checks)Beneficial ownership and controlEnhanced due diligenceElectronic identity verificationBiometric liveness and face matchPEP and sanctions screeningEvidence pack export

Biggest differences

FieldFirst AMLTrustSoft
AML/CTF program creationNoVerified
Program maintenance and reviewNot establishedVerified
Staff trainingNoVerified
Document Verification Service (DVS) accessNot establishedVerified
Adverse media screeningPartialVerified
Ongoing customer monitoringVerifiedNot established
Automated transaction monitoring (bank-style rules)Not establishedPartial
Suspicious matter report workflowNot establishedVerified
Threshold transaction reportingNot establishedVerified
API accessVerifiedNot established
Ongoing monitoring triggered by designated service and riskPartialNot established
Escalation to AMLCO or manager with outcome recordedVerifiedPartial
Expired document alertsVerifiedNot established
Reliance CDD requests sent and receivedVerifiedNot established

Capabilities, section by section

Program & governance

First AMLTrustSoft
  • AML/CTF program creation Not agreed Agreed
  • Program maintenance and review Not obtained Agreed
  • Risk assessment Agreed Agreed
  • Independent evaluation support (s84) Not obtained Not obtained
  • Staff training Not agreed Agreed

CDD & entity work

First AMLTrustSoft
  • Customer due diligence Agreed Agreed
  • Know-your-business (entity checks) Agreed Agreed
  • Beneficial ownership and control Agreed Agreed
  • Enhanced due diligence Agreed Agreed
  • Reliance arrangements Not obtained Not obtained

Identity verification

First AMLTrustSoft
  • Electronic identity verification Agreed Agreed
  • Biometric liveness and face match Agreed Agreed
  • Document Verification Service (DVS) access Not obtained Agreed

Screening & monitoring

First AMLTrustSoft
  • PEP and sanctions screening Agreed Agreed
  • Adverse media screening Queried Agreed
  • Ongoing customer monitoring Agreed Not obtained
  • Automated transaction monitoring (bank-style rules) Not obtained Queried

Reporting & control

First AMLTrustSoft
  • Suspicious matter report workflow Not obtained Agreed
  • AUSTRAC SMR XML export Not obtained Not obtained
  • Tipping-off controls (s123) Not obtained Not obtained
  • Threshold transaction reporting Not obtained Agreed

Evidence & extensibility

First AMLTrustSoft
  • Evidence pack export Agreed Agreed
  • Immutable audit log Not obtained Not obtained
  • API access Agreed Not obtained

Tranche 2 operations

First AMLTrustSoft
  • Risk assessed per designated service Queried Queried
  • Ongoing monitoring triggered by designated service and risk Queried Not obtained
  • Program obligations calendar Not obtained Not obtained
  • Versioned AML program and CDD records Queried Queried
  • Escalation to AMLCO or manager with outcome recorded Agreed Queried
  • Expired document alerts Agreed Not obtained
  • Reliance CDD requests sent and received Agreed Not obtained

Unknowns to confirm

Not established for at least one of these two — ask before relying on it.

Program maintenance and reviewIndependent evaluation support (s84)Reliance arrangementsDocument Verification Service (DVS) accessAutomated transaction monitoring (bank-style rules)Suspicious matter report workflowAUSTRAC SMR XML exportTipping-off controls (s123)

Which one fits your requirements?

These two are compared on every field we track. Tell us what matters to you and we’ll recalculate this comparison against your own requirements.

Tell us what matters to you

Provider facts checked through 8 October 2026. Source records: First AML on AML Directory · TrustSoft on AML Directory